2. ROADSIDE ASSISTANCE VIA GWM APPLICATION

ANYWHERE AND ANYTIME, WE ARE JUST A CLICK AWAY with 24/7 Roadside Assistance Service.

All GWM new cars come with Roadside Assistance Service which is available for your service* for 24 hours, only your finger click in an emergency situation via GWM application or GWM Contact Centre 02-668-8888, our expert team will be ready at your breakdown location within 30 minutes for emergency or 45 minutes for towing support.**

Benefits

（1）Real time location monitoring the Technician & Towing car and waiting times estimation by GWM application.

（2）24-hour access to free technical advice in the event of an accident or breakdown.

（3）Unlimited Emergency Roadside Service request per year.

（4）Support at the breakdown location within 30 minutes for emergency and 45 minutes for towing (Bangkok and greater Bangkok area).

（5）Unlimited Towing requests per year.

（6）Free towing to the nearest authorized GWM Partners with no limitation of distance.

（7）Free Transportation to the customer Home or other destination.

（8）Transportation and Accommodation support, when vehicles breakdown outside the area more than 200 km. where the customers have registered their addresses with the company and the vehicle cannot be repaired within that day.

（9）For accidently locked vehicles, spare keys can be collected within 20 km. of customers' location. The charge of 25 THB per kilometer will be applied with the exceeded distance. Also, we can provide the locksmith in the certain circumstance with customer cost.

（10）In the event of running out of fuel accidently, up to 10 litres of fuel will be provided with free of charge. This service shall be requested once a year.

*Terms & Conditions applied

（1）Only for an emergency situation in which the vehicle could not be driven.

（2）NOT including accidents.

（3）This is a primary emergency support to make sure the vehicle can be driven to the nearest GWM service center for further support only.

**Lead time for Bangkok and Greater Bangkok area

3. MAINTENANCE PACKAGES

GWM provide you the "WORRY FREE" Service Experience with scheduled maintenance package up to 5 years.

3.1 GWM CARE Service Inclusive (GCSI)

Providing to all GWM new car with our Free labour package of 10 interval* periodical maintenance service up to 5 years or 100,000 km. whichever comes first for hybrid vehicle, and 5 interval times up to 5 years or 75,000 km. whichever comes first for electric vehicle.

3.2 GWM PRO Service Inclusive (GPSI)

No worry of the any cost in periodical maintenance service both parts and labor cost with Service Package of 10 maintenance intervals* (excluding wear and tear parts) up to 5 years or 100,000 km. whichever comes first for hybrid vehicle, and 5 interval times up to 5 years or 75,000 km. whichever comes first for electric vehicle.

3.3 GWM ULTRA Service Inclusive (GUSI)

Special for YOU with 10 periodical maintenance intervals* and ADD-ON wear and tear items Package: 2 batteries, 1 set of brake pad and brake disc, and 5 set of wiper blades up to 5 years or 100,000 km. whichever comes first for hybrid vehicle, and 5 interval times up to 5 years or 75,000 km. whichever comes first for electric vehicle.

*Terms & Conditions applied

（1）GCSI free labor charge in maintenance table

（2）GPSI and GUSI free both labor and parts in maintenance table which will be replaced upon interval of period or mileage whichever comes first

（3）Package expiration depends on period or mileage whichever comes first.

（4）Service interval of each package refers to maintenance table in warranty booklet : every 6 months or 10,000 k.m. whichever comes firs for Hybrid engine and every 12 months or 15,000 k.m. for electric vehicle.

4. MOBILE SERVICE

We provide you a service at your place anywhere just a simple click for online booking via GWM application or contact our Partner Stores or GWM Contact Centre 02-668-8888

With this service you'll be provided a service at your place* for standard periodical maintenance. Only proceeding an advance booking via GWM application or contact our Partner or call center for an appointment. We'll meet you there.

*Terms & Conditions applied

（1）Only for periodical maintenance service as stated in Warranty booklet.

（2）Booking 2 days in advance is required.

（3）This service will cost 750 THB per service within distance of 10 kilometers. The distance exceeds 10 kilometers will be charged 5 THB per kilometer. (price does not include 7% VAT.)

5. PICK UP AND DELIVERY ON DEMAND

Just WAIT and REST. Tell us where to pick-up and drop your car. We'll take care the rest for you. Only making a booking in advance via GWM application or contact our Partner Stores or GWM Contact Centre 02-668-8888

Another special service for your experience of pick-up and delivery your car for periodical maintenance service by advance booking on GWM application or contact our Partner or GWM Call Center for an appointment. Our team will bring your car to Service center and return it at the right time and right place.*

*Terms & Conditions applied

（1）Only for periodical maintenance service as stated in Warranty booklet.

（2）Booking 2 days in advance is required.

（3）This service will cost 750 THB per one-way trip within the distance of 10 kilometers. ( One-way trip defined as from customer's place to GWM partner store or from GWM partner store to customer's place. The distance exceeds 10 kilometers will be charged 5 THB per kilometer. (price does not include 7% VAT.)

6. MAINTENANCE SCHEDULE

Periodical maintenance and service check-up will help maintaining its good conditions and prolong the lifetime usage. This also, ensure your safety and smooth driving at all cost.

7. OWNER MANUAL

Getting to know more about your GWM vehicle with our Owner Manual. Also, you will find guideline details and usage techniques for your safety driving and enjoy all in-car functions provided.